FAQ
FAQ: Body Butter
Body butter is richer and more nourishing than body lotion. It contains higher concentrations of natural oils and butters, helping to deeply hydrate and protect dry skin for longer.
Our body butters are suitable for all skin types, including dry and sensitive skin. The gentle, nourishing formula helps keep your skin soft, smooth, and hydrated. However, as every skin type is unique, we recommend doing a patch test before use if you have sensitive skin to ensure compatibility.
No. Our whipped formula is lightweight and fast-absorbing, leaving your skin silky smooth without a greasy or sticky feeling.
Our body butters are specially formulated for use on the body, where the skin typically requires richer and more intensive hydration. As facial skin is more delicate and can be more reactive, we generally do not recommend using body butter on the face.
That said, some of our customers choose to use it on their face and enjoy it as part of their routine. However, as every skin type is unique, this is a personal choice and we always recommend performing a patch test first and using with care.
Our body butters are designed to deeply nourish and restore the skin, and many of our customers have shared that they’ve seen visible improvements in common skin concerns such as strawberry skin, extremely dry skin, and uneven tone or dark spots. While results may vary from person to person, the rich blend of moisturizing and skin loving ingredients helps support smoother, softer, and more radiant looking skin over time.
For best results, we recommend consistent use as part of your daily skincare ritual.
For best results:
- Apply to slightly damp skin after showering
- Use a small amount and massage into the skin
- Focus on dry areas like elbows, knees, and legs
You can use the body butter daily. For very dry skin, you can apply it twice a day for extra hydration.
Absolutely.
- In winter: it provides deep hydration for dry skin
- In summer: it keeps your skin soft without feeling heavy
Because we use natural oils and butters, the texture may soften in warm conditions. This does not affect the quality or performance of the product.
Our body butters combine deep hydration, luxurious scents, and a lightweight feel in one product. They leave your skin noticeably softer, smoother, and glowing without the heavy or greasy finish.
FAQ: lip oil
A lip oil is designed to nourish and care for your lips, while a lip gloss is primarily focused on shine. Our lip oils combine the best of both worlds they deliver a beautiful, high shine finish like a gloss, while also being enriched with nourishing ingredients that help hydrate, soften, and protect the lips. Unlike traditional lip gloss, which can sometimes feel heavy or sticky, our lip oil has a lightweight, silky texture that feels comfortable and effortless throughout the day.
Our lip oils are designed to hydrate, nourish, and enhance your lips with a beautiful glossy finish. They combine the shine of a gloss with the care of a treatment.
Not at all. The formula is silky, smooth, and non sticky, designed to glide effortlessly onto the lips for a comfortable, luxurious feel.
You can apply it throughout the day as needed. It’s perfect for daily wear, whether on its own or layered over your favorite lip products.
Yes. Our lip oils are enriched with nourishing ingredients that help hydrate, soften, and restore dry or chapped lips, leaving them feeling smooth and healthy.
Absolutely. Many customers love using it as an overnight lip treatment for extra hydration and softer lips by morning.
Our lip oils except the (Milky Way color-changing lip oil) provide a beautiful glossy finish, and depending on the variant, may offer a subtle tint to enhance your natural lip color.
Our Milky Way lip oil is designed to react uniquely to your lips, creating a custom tint that enhances your natural lip color. The formula adjusts based on factors such as your lips’ natural pH and temperature, transforming into a soft, personalized shade while delivering a beautiful glossy finish. At the same time, it is also a lip tint so one swatch can go a long way. The often you apply it the stronger the color would get on your lips.
Our formula is created to be gentle and nourishing. However, as every skin type is unique, we recommend doing a patch test if you have sensitive lips.
Because it delivers effortless shine, deep hydration, and a luxurious feel in one swipe leaving lips looking fuller, smoother, and irresistibly glossy without any stickiness.
FAQ: Service
At the moment, we only ship within the Netherlands. We are working on expanding our shipping options to offer international delivery in the near future. Stay tuned via our website and social media for updates. For now, we ensure fast and reliable delivery across the Netherlands.
Orders within the Netherlands are usually delivered within 2–5 business days, including processing time.
You can contact us through our contact form wich you can find below! We will be happy to assist you.
We offer secure and trusted payment options including iDEAL, credit cards (Visa, Mastercard, American Express), and PayPal, ensuring a smooth and safe checkout experience for all customers.
FAQ: Shipping & Returns
This depends from the order amount. In The Netherlands shipping is free above €65,-.
Orders are carefully processed within 1–2 business days to ensure everything is prepared with care before shipping.
Orders within the Netherlands are typically delivered within 2–5 business days, including processing time.
Once your order has been shipped, you will receive a tracking link via email so you can follow your delivery.
While we aim for fast delivery, delays can occasionally occur due to postal services. If your order takes longer than expected, please contact us in the form below and we’ll be happy to assist you.
Yes, you can return your order within 14 days of receiving it, as long as the product is unused and in its original condition.
For hygiene reasons, opened or used products cannot be returned.
To request a return, please contact us with your order details. We will guide you through the return process.
Return shipping costs are the responsibility of the customer, unless the product arrived damaged or incorrect.
If your product arrives damaged or incorrect, please contact us as soon as possible in the contact form. We will make sure to resolve the issue quickly.
Once your return has been received and inspected, your refund will be processed within a few business days via your original payment method.
If your order has not yet been processed, we may be able to cancel or adjust it. Please contact us as soon as possible after placing your order.
